Verified Excellence. At a ceremony held at the Ramside Hall Hotel, Durham in June, Fastflow was once again nominated for Northumbrian Water’s ‘GEM’ (Going the Extra Mile) awards.

> Read more: Winning Ways

Following on from the recent International Safety Award for Fastflow from the British Safety Council, Fastflow’s health and safety capabilities have now been awarded an OHSAS 18001 certificate by the British Standards Institution (BSI).

> Read more: Further Recognition of Health and Safety Excellence


The British Safety Council has announced the winners of their International Safety Awards for 2013, given to organisations in recognition of their proven commitment to workplace health and safety.

The International Safety Awards scheme, now in its fifty-fifth year, is open to organisations of all sizes across all

industries and seeks to promote high standards of health and safety management practice in order to prevent workplace injury and ill health. The award winners have demonstrated to the judges their commitment and determination to prevent workplace injuries and work-related ill health.

> Read more: British Safety Council Award

Issue 5 of our newsletter 'Fastflow Matters' has been released and is a available for download, click here to save or view the issue. 

> Read more: Winter 'Fastflow Matters' Issue 5

Ryan Brennan has joined the business as Strategic Business Development Director, bringing a wealth of experience in clean energy, energy efficiency and smart metering to the company.

Ryan, 41, originally from Preston – though now living in Darlington – said: “These emerging sectors offer massive growth opportunity and we are poised to make strategic investments in establishing an energy efficiency business over the coming months.

> Read more: Strategic Appointment

Former Great Britain Rugby League forward Tony Cottrell has been brought in to throw his weight behind the drive to establish the newly formed Fastflow Energy Services (FES) as a leading gas infrastructure contractor.

The Leigh Centurions star, who built and ran his own utility infrastructure business for more than 30 years before selling up in 2007, was tempted back to the industry by Neil Armstrong, Fastflow Group owner and chief executive, who hopes to make Fastflow’s gas operations as successful as its £30m turnover Fastflow Pipeline Services division, which works in the water sector.

Cottrell said: “An opportunity to launch and grow a business – something I have done successfully before – was a challenge I simply could not turn down.

> Read more: Ex rugby star tackles FES challenge

Fastflow’s team has been held up as a shining example of how going the extra mile can improve customer relations.

Working on the installation and repair of the Northumbrian Water Limited (NWL) pipeline network, Fastflow have scooped the GEM (Going the Extra Mile) Award for customer focus.

The accolade comes after the introduction of a Good Neighbour campaign by Fastflow, which maintains around 450 square miles of the NWL water network, as well as installing meters and responding to bursts and faults.

Neil Armstrong, owner and Chief Executive Officer, said: “This is great news, which shows that our efforts to communicate with people in the neighbourhoods where we work, is paying dividends.

“We understand that digging up the roads and pavements is disruptive but also know that simply doing a good, quick job is not enough. We need to work considerately and people need to be made aware of exactly what is going on day to day, so that they can plan their lives around it.

“We have made a real effort to do this over the past year or so and have received some very positive, unprompted feedback from the public. It’s great that our client is also aware of the steps we’ve taken and has recognised it with this award.”

> Read more: Fastflow 'GEMS'

Fastflow has been selected as an approved partner by National Grid (NG) for gas diversion and installation works throughout the UK. Said Fastflow Chief Executive, Neil Armstrong: “We are very pleased that our longstanding partnership with National Grid Gas Transmission has been extended and we look forward to continuing to work with this blue chip client.

It was particularly important that our bid to be a framework partner was successful because there’s a lot of opportunity to win new work. Projects such as the proposed high speed rail link between London and Birmingham, for example, will mean increasing amounts of gas diversion works need to be done.”

> Read more: Expanding Gas

Fastflow celebrated its 20th anniversary in December 2011. Since its formation in 1991 Fastflow has developed from a specialist water main lining contractor employing less than a dozen workers into a customer-focussed, dynamic and innovative utility infrastructure services provider with a workforce exceeding 300.

The efforts of Fastflow’s owner Neil Armstrong to provide clean water and sanitation to thousands of people in Nepal have received Royal recognition.

The owner and Managing Director of Fastflow and his wife Bridget, explained the reasons behind the project to His Royal Highness, The Prince of Wales, at a celebration to mark WaterAid’s 30th anniversary celebration.

> Read more: A Royal Reception